itelinc.comITEL Laboratories, Inc. - The Science of Fair Settlement | ITEL

800-890-ITEL (4835) customerexperience@itelinc.com Mon - Fri : 8:00 AM - 9:00 PM (EST) -- Home -- About Us History Lab Analysis Careers Materials We Test Cabinets Flooring Roofing Siding Other Materials Coming Soon Case Studies -- Send A Sample ITEL Now (Mobile App) Physical Sample Training Contact Us Homeowner Resources Print UPS Label Test Request Form Order Supplies -- Home About Us History Lab Analysis Careers Materials We Test Cabinets Flooring Roofing Siding Other Materials Coming Soon Case Studies -- Submission Options ITEL Now (Mobile App) Physical Sample Training Contact Us Homeowner Resources Print UPS Label Order Supplies -- The Science of Fair Settlement In the lifetime of a home, damage is almost a certainty. When that happens, everyone — the insurer, the adjuster and the homeowner — wants to make the home whole again. But insurance settlements shouldn’t be based on a “best guess.” They should be rooted in facts. We are an independent laboratory who pioneered a better way to analyze and match the materials that make up a home. Previous Next -- Who we are We are your independent expert, making sure your claim is evaluated using science, not speculation. ITEL’s materials laboratory uses proprietary technology to test, identify, price and match a wide variety of materials for insured property claims. There are so many building materials manufactured that it is nearly impossible to know all of their specifications – unless you do it every day, like we do. Materials We Test Whether you’re sending a physical sample or using the ITEL Now app, ITEL conducts a thorough analysis of each submission and provides a comprehensive lab report based on the findings. Flooring There are thousands of flooring options, many of which look nearly identical. That’s where ITEL goes deeper... Roofing Whether you need to identify matching shingles, replacement value for shingles, or assistance... Siding There’s no need to replace siding on an entire house if only a portion is damaged. Let ITEL’s trained... Cabinets Historically, determining if a cabinet could be repaired required an on-site inspection and could add days to... Other Materials When you have materials that don’t fit into one of our more traditional categories, we can likely help... Coming Soon We continue to evolve our scope of services to help you settle claims quickly, accurately and easily... Send A Sample Mail Your Sample Mail your sample to our lab analysts in just three simple steps and receive a comprehensive lab report as soon as the next business day. Read More 01 Collect a sample 02 Complete the Test Request Form 03 Ship the sample to ITEL Use Our App Use our ITEL Now app to share a sample with our lab analysts and receive a comprehensive lab report within 30 minutes. Get started in just three simple steps. Read More 01 Download the ITEL Now app from the App Store or Google Play 02 Register for an ITEL Now account 03 Order supplies (required for some, not all, test submissions) Why itel? When you’re involved in a property damage claim, we know what you want: Accurate pricing and the best available match for replacement materials. An in-depth, independent assessment. A fair settlement for all parties involved. That’s where ITEL comes in. We’re a science-based company who helps in the property claim settlement process by providing: Real-time Results Detailed Testing & Analysis Independent Evaluations Repair/Replacement Options Estimating System Integration Custom Solutions 6 million+ claims to date 26 years of experience 600 + manufacturers 3,000 hours of training per analyst Testimonials Having an independent laboratory provide a repair analysis gives my customers an additional level of confidence that their insurance company is doing the right thing. Mark S. Adjuster My policy holders want their home ‘back to normal’ and to move on as quickly as possible. I’m thankful that ITEL can give me a list of matching materials to help make the process faster for them. Michelle C. Adjuster Using a Combined Roofing Test to get results for a Roof Repair Analysis and an Asphalt Shingle Match in one process got me all of the information I needed and moving on to my next claim faster. James V. Adjuster Subscribe to our newsletter Be among the first to know of new services, updates, and changes at ITEL. About Us History Lab Analysis Careers Materials We Test Cabinets Roofing Flooring Siding Other Materials Coming Soon Case Studies -- Send A Sample ITEL Now (Mobile App) Physical Sample Training Webinars Other Training Contact Us 6676 Corporate Center Parkway Suite 107, Jacksonville, FL 32216 800-890-ITEL (4835) customerexperience@itelinc.com Mon - Fri : 8:00 AM - 9:00 PM (EST) Connect: Copyright © ITEL Laboratories Inc. - All rights reserved. Privacy Policy Download IOS App Download Android App ×...